Design

About Courtney
La Prince

I’m a Lead UX designer with 13+ years of experience. I work where research meets interface, and where design meets governance. I frame the problem, make the trade-offs visible, and set up the systems so good decisions repeat across teams. If you need someone who can own UX direction and still ship, let’s talk.

What I Believe

Clarity plus momentum:

People should know where they are, what to do next, and why it matters.

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Design only works when it ships:

Tokens, specs, and patterns keep engineering fast and consistent.

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Accessibility is a baseline:

Color, type, motion, and focus states are designed in from the start.

Journey

What I do

• UX research and strategy. Stakeholder interviews, heuristic reviews, competitive scans, analytics reads, and quick studies that surface real problems.
‍• Information architecture and interaction design. Flows that reduce effort and cut dead ends.
‍• Wireframing and prototyping. Clickable prototypes that invite feedback early and prevent rework later.
• Usability testing and accessibility. Task-based tests, success metrics, and fixes that improve reach and comprehension.
• UI design and developer handoff. Component-driven design with clear specs and naming so engineers can build without guesswork.

If you need UX designer services for a website,a SaaS platform, or a mobile app, I can drop into your team and move work fromfuzzy to shipped.

Process

How I work

Discover
Align on goals, audience, constraints, and success metrics in plain language.
‍Define
Create IA, user journeys, and low-fi wireframes to make the product shape obvious.
‍Design
Build interactive prototypes in Figma that stakeholders can click and critique.
‍Validate
Run usability testing against real tasks, then prioritize fixes that move key metrics.
‍Deliver
Ship UI, tokens, and specs. Pair with engineering during build to keep intent intact.

This approach reflects human centered design and design thinking with a practical focus on shipping.

Collaboration style

Clear artifacts. Maps and prototypes that make decisions fast.
Short feedback loops. Regular check-ins with next steps captured and owned.
Partner mindset. I work closely with PMs and engineers to balance scope, speed, and quality.
Ownership through launch. I stay engaged until work is live and measured.

Skills

Tooling and methods

Figma and FigJam for design, Notion and Jira for planning, Lookback and Maze for studies, Google Analytics and Lighthouse for behavior and performance. Methods include journey mapping, wireframing and prototyping, usability testing, accessibility reviews, heuristic evaluation, and UX audit service when teams need a fast read on friction.

Enjoy

Work I Enjoy

Systematic approach to solving design challenges

SaaS

Onboarding, subscription, dashboards, and settings that feel obvious instead of heavy.

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eCommerce

Navigation, product detail clarity, and checkout that reduces drop-off.

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Mobile apps

Clean flows, responsive motion, and patterns that feel natural on small screens.

Results that matter

I define success metrics up front, check them after launch, and plan the next iteration from the data.

95%

Client satisfaction

Consistently delivering high-quality design solutions

40+

Projects completed

Consumer, SaaS, nonprofit, and enterprise initiatives.

10+

Years of experience

Bridging strategy, design, and front-end craft.

A short backstory

I started in visual design and grew into product and interface work because I wanted ideas to survive contact with reality. That mix helps me balance aesthetics with systems thinking. It also makes collaboration smoother because design and engineering stay aligned from day one. I'm so passionate about design and engineering that I run a community of practice, mentor high schools on UX, and insist on UX sign-off before production.

What to do next

If you are reviewing a UX designer portfolio and want a straightforward partner, start with my résumé or open a case study. If you need a quick UX design and usability audit or want help with UX design for websites or UX design for SaaS, send a note and tell me your goal and timeline.

Courtney La Prince headshot